Rachel Johns was born and raised in West Auckland. Throughout her career, she worked in the hospitality industry for 24 years.

She is married with 3 children.

She has worked at The Grounds since its opening in 2016, first as a barista, then as a duty manager, and now as the Owner. She has been with the company for eight years and has been instrumental in its success. She is passionate about customer service and strives to ensure that everyone feels comfortable and welcome at The Grounds. She is committed to continuing to make The Grounds a great place to work and visit.

She recently took over ownership from Ben Bayly in December 2023